# CellCog Referrals Guide

Earn credits by inviting friends to CellCog. When they join and make their first purchase, you both receive bonus credits.

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## How Referrals Work

1. **You invite** a friend via email or referral link
2. **They sign up** for CellCog
3. **They make their first purchase** (subscription or top-up)
4. **You both earn** 500 credits each

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## Accessing Referrals

Click **Referrals** in the sidebar to access the referral dashboard.

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## Inviting Friends

### Via Email

1. Go to **Referrals**
2. Enter your friend's email address
3. Click **Send Invite**
4. They receive an email invitation

### Via Referral Link

1. Go to **Referrals**
2. Copy your unique referral link
3. Share it anywhere (social media, messages, etc.)
4. Anyone who signs up through your link is your referral

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## Referral Status

Track your referrals in the table:

| Status | Meaning |
|--------|---------|
| **Pending** | Invitation sent, waiting for signup |
| **Payment Pending** | Friend signed up, awaiting their first purchase |
| **Joined** | Friend made their first purchase, credits available to redeem |
| **Expired** | Invitation expired (not used) |

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## Redeeming Credits

When a referral's status shows "Joined":

1. Go to **Referrals**
2. Find the referral with "Ready" status
3. Click **Redeem 500**
4. Credits are added to your account

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## If You Were Referred

If someone referred you to CellCog:

1. Go to **Referrals**
2. See "You Were Referred By" section
3. Once you make your first purchase, you can redeem your bonus credits
4. Click **Redeem Your 500 Credits**

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## Resending Invitations

If your friend didn't receive the email:

1. Find the pending referral in your table
2. Click **Resend**
3. A new invitation email is sent

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## Referral Sources

Referrals are tracked by source:

| Source | How it works |
|--------|--------------|
| **📧 Email** | You sent an email invitation |
| **🔗 Link** | They used your referral link |

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## Grandfathering Note

Every referral earns 500 credits per side. Referrals made between February 12 and September 2, 2026 earned 100 credits while the reward was lower; any of those still unredeemed are now worth 500 as well.

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## Program Terms

**Important rules:**

- Referral credits are added to your personal credit balance and expire 12 months after they are granted
- Self-referrals are prohibited
- Fraudulent activity results in:
  - Removal from referral program
  - Forfeiture of all referral credits

**What counts as fraud:**
- Creating multiple accounts to refer yourself
- Using fake email addresses
- Any manipulation of the referral system

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## Disabled Referral Program

If you see "Your referral program has been disabled":

- This may indicate a violation of program terms
- Contact support@cellcog.ai for clarification
- Legitimate users can request reactivation

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## Frequently Asked Questions

### How many people can I refer?
There's no limit on the number of referrals.

### Do referral credits expire?
Yes. Referral credits are added to your personal credit balance and expire 12 months after they are granted.

### What if my friend doesn't make a purchase?
You don't earn credits until they make their first purchase (subscription or top-up). The referral stays in "Payment Pending" status.

### Can I refer someone who already has an account?
No. Referrals only work for new CellCog users.

### Can I refer myself with a different email?
No. Self-referrals are prohibited and will result in forfeiture of credits.

### What happens to pending referrals?
They remain pending until the person signs up or the invitation expires. Email invitations expire 90 days after they are sent; you can resend one from your referrals table.

### How do I know when someone joins?
Check your referrals table. Status changes from "Pending" to "Payment Pending" when they sign up, and to "Joined" when they make their first purchase.

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## Sharing Tips

**Maximize your referrals:**

1. **Share your link** on social media
2. **Mention CellCog** when discussing AI tools
3. **Show your work** — let people see what CellCog can do
4. **Direct email** works well for colleagues and friends

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## Related Guides

- [Getting Started](./CellCog_Getting_Started.md)
- [Billing Guide](./CellCog_Billing_Guide.md)

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Markdown alternate of https://cellcog.ai/support/referrals-guide (CellCog support guide, category: Account). All guides for agents: https://cellcog.ai/support/llms.txt. Site index: https://cellcog.ai/llms.txt. Try CellCog free, no credit card needed: https://cellcog.ai/signup
