Support

CellCog Referrals Guide

Earn credits by inviting friends to CellCog. When they join and make their first purchase, you both receive bonus credits.


How Referrals Work

  1. You invite a friend via email or referral link
  2. They sign up for CellCog
  3. They make their first purchase (subscription or top-up)
  4. You both earn 500 credits each

Accessing Referrals

Click Referrals in the sidebar to access the referral dashboard.


Inviting Friends

Via Email

  1. Go to Referrals
  2. Enter your friend's email address
  3. Click Send Invite
  4. They receive an email invitation

Via Referral Link

  1. Go to Referrals
  2. Copy your unique referral link
  3. Share it anywhere (social media, messages, etc.)
  4. Anyone who signs up through your link is your referral

Referral Status

Track your referrals in the table:

table
StatusMeaning
PendingInvitation sent, waiting for signup
Payment PendingFriend signed up, awaiting their first purchase
JoinedFriend made their first purchase, credits available to redeem
ExpiredInvitation expired (not used)

Redeeming Credits

When a referral's status shows "Joined":

  1. Go to Referrals
  2. Find the referral with "Ready" status
  3. Click Redeem 500
  4. Credits are added to your account

If You Were Referred

If someone referred you to CellCog:

  1. Go to Referrals
  2. See "You Were Referred By" section
  3. Once you make your first purchase, you can redeem your bonus credits
  4. Click Redeem Your 500 Credits

Resending Invitations

If your friend didn't receive the email:

  1. Find the pending referral in your table
  2. Click Resend
  3. A new invitation email is sent

Referral Sources

Referrals are tracked by source:

table
SourceHow it works
📧 EmailYou sent an email invitation
🔗 LinkThey used your referral link

Grandfathering Note

Every referral earns 500 credits per side. Referrals made between February 12 and September 2, 2026 earned 100 credits while the reward was lower; any of those still unredeemed are now worth 500 as well.


Program Terms

Important rules:

  • Referral credits are added to your personal credit balance and expire 12 months after they are granted
  • Self-referrals are prohibited
  • Fraudulent activity results in:
    • Removal from referral program
    • Forfeiture of all referral credits

What counts as fraud:

  • Creating multiple accounts to refer yourself
  • Using fake email addresses
  • Any manipulation of the referral system

Disabled Referral Program

If you see "Your referral program has been disabled":

  • This may indicate a violation of program terms
  • Contact support@cellcog.ai for clarification
  • Legitimate users can request reactivation

Frequently Asked Questions

How many people can I refer?

There's no limit on the number of referrals.

Do referral credits expire?

Yes. Referral credits are added to your personal credit balance and expire 12 months after they are granted.

What if my friend doesn't make a purchase?

You don't earn credits until they make their first purchase (subscription or top-up). The referral stays in "Payment Pending" status.

Can I refer someone who already has an account?

No. Referrals only work for new CellCog users.

Can I refer myself with a different email?

No. Self-referrals are prohibited and will result in forfeiture of credits.

What happens to pending referrals?

They remain pending until the person signs up or the invitation expires. Email invitations expire 90 days after they are sent; you can resend one from your referrals table.

How do I know when someone joins?

Check your referrals table. Status changes from "Pending" to "Payment Pending" when they sign up, and to "Joined" when they make their first purchase.


Sharing Tips

Maximize your referrals:

  1. Share your link on social media
  2. Mention CellCog when discussing AI tools
  3. Show your work — let people see what CellCog can do
  4. Direct email works well for colleagues and friends

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