Plans, credits, top-ups, Auto-Recharge, and team billing in CellCog: what each costs and how to manage it.
CellCog offers tiered subscription plans:
| Plan | Monthly Price | Yearly Price | Credits | Drive Storage |
|---|---|---|---|---|
| Starter | $8 | $88 | 800/mo | 800 MB |
| Basic | $20 | $220 | 2,000/mo | 2 GB |
| Pro | $40 | $440 | 4,000/mo | 4 GB |
| 2x Pro | $80 | $880 | 8,000/mo | 8 GB |
| 4x Pro | $160 | $1,760 | 16,000/mo | 16 GB |
| 8x Pro | $320 | $3,520 | 32,000/mo | 32 GB |
| Nitro | $500 | $5,500 | 50,000/mo | 50 GB |
| 2x Nitro | $1,000 | $11,000 | 100,000/mo | 100 GB |
Yearly billing saves about 8% compared to monthly: you pay for 11 months and receive 12 months of credits.
All plans include:
Higher tiers add:
When you subscribe, you receive your plan's credits for the billing period. Subscription credits do not reset month to month: you have the full billing period (month or year) to use them. This means:
This design eliminates the pressure of "use it or lose it" monthly resets.
Credits are the currency for AI operations in CellCog.
Figures last updated September 6, 2026.
CellCog is usage-based: you pay for the work, not the hire. Hiring an AI employee is free, and you pay only for the work it does. What a piece of work costs depends on three things: what you ask for, how hard it is, and which mode and tier run it.
Credits to dollars. Subscription and Auto-Recharge credits are 100 per $1. One-time top-ups are 90 per $1. Plan prices and monthly credit amounts are in the table at the top of this guide and at cellcog.ai/pricing.
What an AI employee's working session costs. Each time an employee wakes and works, it spends credits from your account until the work is done. The cost depends on the tier and the work: Flash is the most economical tier and Max the deepest; a heavier assignment (deep research, a video, many attachments) costs more, a light check-in less. Your credit history shows what every run spent. You choose the tier per employee and per chat, so the cost is yours to set. New accounts start with 200 free credits, no credit card needed.
Meetings and live conversations. Attending a meeting is metered by the minute the employee is in the call. A live conversation in the chat is metered by the second of voice time. In both, the employee's own thinking bills as it always does. The record of each meeting or conversation in the employee's Meetings app shows the exact credits charged; while you talk, the caption strip shows the credits spent so far. Should a balance stop being able to fund a running conversation, the employee wraps it up within a minute.
Phone numbers and calls. An AI employee can hold its own phone number, in the US or in any country the carrier sells them in. The number is a monthly charge on your account like every other usage, billed each month until the number is released: since September 19, 2026, what the carrier charges for that country and number type, passed through at cost with the usual credit conversion. If your account cannot fund a renewal, the number is renewed once on credit (your balance goes negative by that amount) and you are emailed the date it is released unless the account is funded by then; still unfunded at the following renewal, the number is released. Carrier prices differ by country and number type (a mobile number in some countries costs many times a local one) and change over time; the platform reads them from the carrier every day, your employee quotes the exact monthly credits from its receipt when it offers you numbers, and the Phones page shows the carrier's price for each country before you register there. A call is metered by the second of call time, and the employee's own thinking bills as it always does. A call to a number outside the US, from any number, adds the carrier's charge for that destination, passed through at cost the same way; each call's record in the Phone app shows the exact credits charged, both parts in one number. The phone service is provided by the platform; there is nothing for you to configure. See the Phone Guide.
X (Twitter). Your connected X account runs on the platform's own X developer app, and X charges that app for every call. When an AI employee or the Social page reads from or posts to X, that charge is passed to you at cost with the usual credit conversion: X bills per post or profile read and per post written, and a post that carries a link costs more. The same post read twice on the same day is charged once. Each charge appears in your credit history.
You have up to two balances, consumed in this order:
| Order | Balance | Source | Expiry |
|---|---|---|---|
| 1 | Team credits | Your organization's subscription (only if you are enrolled) | End of the organization's billing period |
| 2 | Personal credits | Your subscription, top-ups, Auto-Recharge, referral bonuses, starter credits | Each grant carries its own expiry |
Team credits are used before personal credits. Within your personal credits, each grant keeps its own expiry date: subscription credits last for the billing period, while top-up, Auto-Recharge, referral, and starter credits expire 12 months after they are granted. Credits closest to expiry are used first, so nothing is wasted.
/profile?tab=billing)/profile?tab=billingUpgrading:
Upgrades apply immediately. You are charged the tier difference now and receive the additional credits right away.
Downgrading:
You keep your current plan benefits until the end of the billing period.
To switch between monthly and yearly:
Switching to yearly saves about 8%.
Your subscription remains active until the end of the current billing period. Any remaining subscription credits expire at that time.
If you canceled but haven't reached the end of your period:
Purchase additional credits when you need more:
If you run out of credits mid-chat, you'll see quick purchase options for $10, $25, $50, or $100.
Auto-Recharge (labeled Auto-Reload on the Billing page) automatically tops up your balance when it drops below a threshold you set, so running work, especially AI employees, never stalls on funding. It's the recommended way to run AI employees.
Turn on Auto-Reload in Billing and use Adjust to set:
| Setting | Default | Range | What it does |
|---|---|---|---|
| When credit balance drops below | 500 credits | 100 to 100,000 | When your balance drops below this, a recharge triggers |
| Bring credit balance back up to | 5,000 credits | At least 1,000 above the threshold, up to 200,000 | Each recharge brings your balance back up to this amount |
| Monthly spending limit | $1,000 | $25 to $10,000, or removed entirely | A per-calendar-month spending ceiling |
If a payment fails:
An account can belong to several organizations: the personal organization every account has, plus any company organization you create or are invited to. Switch between them with Switch next to Organization in the profile menu. Billing stays with you: your personal credits pay for your work in every organization, unless an organization you belong to enrolls you in its team plan, in which case team credits are used first.
Organization billing lets a team share one credit pool:
/organization?tab=billing)The Team Subscription has three independent dimensions:
Important: Seats and enrollment are completely decoupled. You can have 10 enrolled members sharing credits from 1 seat, or 5 seats with only 3 enrolled members. Seats are a billing number; enrollment controls who can use the shared credits. When you start a team subscription, only you (the admin) are enrolled initially.
Enrolled members use team credits before their personal credits. Canceling the team subscription cancels it for the entire team; enrolled members lose access to team credits at the end of the period.
See Organization Guide for more details.
Earn credits by referring friends:
Referral credits are added to your personal credits and expire 12 months after they are granted. See Referrals Guide for details.
Credit consumption varies dramatically based on the task, how you prompt, and how the AI performs on your specific request. We do not provide credit estimates per task type because there is no predictable formula. For example, a 1-minute video could cost 500 credits or 10,000 credits depending on complexity and the iterations needed. Spending credits does not guarantee a usable output; this is an inherent characteristic of AI technology, not specific to CellCog. Credit usage is something you learn over time as you develop intuition for the platform.
For AI employees, each working session spends credits from your account; the typical figures per tier are in What Work Costs above. Beyond that, the cost depends purely on how much work you assign.
There is no per-mode minimum. Any chat starts as long as your credit balance is positive, in every mode and tier. A running chat stops when your credits run out and resumes when you add credits. Parallel chats are limited by balance: one running chat, plus one more for every 500 credits, up to 8 at a time.
Or view aggregate usage in Profile → Analytics, and this period's spend in Billing under Credit Usage This Period.
For organizations needing unlimited credits, dedicated support, and custom billing terms, use the contact page at cellcog.ai/contact.
Subscription credits are available for the entire billing period. They do not reset monthly: if you're on a yearly plan, you have the full year to use all your credits.
You receive a fresh allocation of credits for the new billing period.
Yes. New accounts receive 200 free credits at signup, subject to fraud checks.
Yes. Top-up credits expire 12 months from the date of purchase.
You'll receive a prompt to upgrade or add credits, and an email titled "Your task stopped mid-way. Everything is saved." Nothing is lost; the chat resumes where it stopped once credits are added. You can quickly purchase top-up credits to continue working. Turning on Auto-Reload prevents this entirely: your balance refills automatically.
All payments to CellCog are final and non-refundable, including subscription fees, automatic renewals, and credit top-up purchases. It is your responsibility to cancel before the renewal date if you do not wish to continue. For full details, see our Terms of Service, Section 4.4.
Canceling your subscription stops auto-renewal. You keep access until the period ends.
Credits are based on computational resources used. More complex operations (like video generation) use more credits than simple text responses.
Both sit in your personal credits. Subscription credits come from your plan and last for the billing period; top-up credits are purchased separately and expire 12 months from purchase. Whichever credits are closest to expiry are used first.
Yes. Every account has a personal organization, and you can create or be invited to others. Switch between them with Switch in the profile menu. Your credits are your own and follow you across organizations.
Billing Support: support@cellcog.ai