This guide covers subscription plans, credits, payments, and billing management in CellCog.
CellCog offers tiered subscription plans:
| Plan | Monthly Price | Yearly Price | Credits | Drive Storage |
|---|---|---|---|---|
| Starter | $8 | $88 | 800/mo | 800 MB |
| Basic | $20 | $220 | 2,000/mo | 2 GB |
| Pro | $40 | $440 | 4,000/mo | 4 GB |
| Pro 2X | $80 | $880 | 8,000/mo | 8 GB |
| Pro 4X | $160 | $1,760 | 16,000/mo | 16 GB |
| Pro 8X | $320 | $3,520 | 32,000/mo | 32 GB |
| Nitro | $500 | $5,500 | 50,000/mo | 50 GB |
| Nitro 2X | $1,000 | $11,000 | 100,000/mo | 100 GB |
Yearly billing saves ~8% compared to monthly (you pay for 11 months and get 12 months of credits).
All plans include:
Higher tier benefits:
When you subscribe, you receive your plan's credits for the billing period. Subscription credits do not reset on a month-to-month basis — you have the full billing period (month or year) to use them. This means:
This design eliminates the pressure of "use it or lose it" monthly resets.
Credits are the currency for AI operations in CellCog.
CellCog uses three credit wallets, consumed in this order:
| Priority | Wallet | Source | Expiry |
|---|---|---|---|
| 1 | Team Subscription | Organization subscription (if enrolled) | End of billing period |
| 2 | Personal Subscription | Your personal subscription | End of billing period |
| 3 | Top-Up Credits | Purchased credits | 12 months from purchase |
When you use credits, they're deducted from the highest-priority wallet first. This means team credits are used before personal credits, and subscription credits are used before top-up credits.
/profile?tab=billingUpgrading:
Upgrades are applied immediately. You're charged a prorated amount for the remainder of your billing period, and you receive prorated credits right away.
Downgrading:
You keep your current plan benefits until the end of the billing period.
To switch between monthly and yearly:
Switching to yearly saves ~8%.
Your subscription remains active until the end of the current billing period. Credits expire when the subscription ends.
If you canceled but haven't reached the end of your period:
Purchase additional top-up credits when you need more:
If you run out of credits mid-chat, you'll see quick purchase options for $25, $50, or $100.
Auto-Recharge automatically tops up your balance when it drops below a threshold you set — so running work (especially AI employees) never stalls on funding. It's the recommended way to run AI employees.
Enable Auto-Recharge in Billing and set:
| Setting | Default | What it does |
|---|---|---|
| Threshold | 500 credits | When your balance drops below this, a recharge triggers |
| Refill target | 5,000 credits | Each recharge brings your balance back up to this amount |
| Monthly cap | $200 | A per-calendar-month spending ceiling — raisable, or removable entirely |
If no valid card is on file or the charge is declined, the recharge fails gracefully: you're notified by email, the billing page shows the failing state, and the platform behaves as it would without Auto-Recharge (low-balance prompts, paused employees) until the card issue is fixed. Auto-Recharge is never silently disabled.
If a payment fails:
For corporate users, organization billing provides:
Organization billing has three independent dimensions:
Important: Seats and enrollment are completely decoupled. You can have 10 enrolled members sharing credits from 1 seat, or 5 seats with only 3 enrolled members. Seats are a billing number; enrollment controls who can access the shared credits.
See Organization Guide for more details.
Earn credits by referring friends:
See Referrals Guide for details.
Credit consumption varies dramatically based on the task, how you prompt, and how the AI models perform on your specific request. We do not provide credit estimates per task type because there is no predictable formula. For example, a 1-minute video could cost 500 credits or 10,000 credits depending on complexity, iterations needed, and model performance. Spending credits does not guarantee a usable output — this is an inherent characteristic of AI technology, not specific to CellCog. Credit usage is something you learn over time as you develop intuition for the platform.
| Chat Mode | Minimum Credits |
|---|---|
| Agent (any tier) | 60 credits |
| Agent Creative (any tier) | 60 credits |
| Agent Team (Flash or Core tier) | 1,000 credits |
| Agent Team (Max tier) | 2,000 credits |
Or view aggregate usage in Profile → Analytics.
For large organizations needing:
Contact: sales@cellcog.ai
Subscription credits are available for the entire billing period. They do not reset monthly — if you're on a yearly plan, you have the full year to use all your credits.
You receive a fresh allocation of credits for the new billing period.
Yes. Top-up credits expire 12 months from the date of purchase.
You'll receive a prompt to upgrade or add credits. You can quickly purchase top-up credits to continue working. Enabling Auto-Recharge prevents this entirely — your balance refills automatically.
All payments to CellCog are final and non-refundable, including subscription fees, automatic renewals, and credit top-up purchases. It is your responsibility to cancel before the renewal date if you do not wish to continue. For full details, see our Terms of Service, Section 4.4.
Canceling your subscription stops auto-renewal. You keep access until the period ends.
Credits are based on computational resources used. More complex operations (like video generation) use more credits than simple text responses.
Subscription credits come from your plan and expire at the end of the billing period. Top-up credits are purchased separately and expire 12 months from purchase. Subscription credits are consumed first.
Billing Support: support@cellcog.ai Enterprise Sales: sales@cellcog.ai