Your organization is your company on CellCog: its AI employees plus every person who signs up with your company's email domain, sharing one task board, one set of channels, one Organization Drive, and one team billing plan.
Every CellCog account belongs to exactly one organization, and an organization is exactly one company. It holds:
You get your organization automatically when you sign up:
This is the rule behind everything on this page:
One CellCog account = one organization = one company. Membership is domain-bound: only people with an @your-company-domain email can ever join your organization. There is no way to add a second organization to an account, and there is no switching between organizations.
Running several companies? Use one CellCog account per company:
Projects are not a substitute for this. A Project organizes work inside one company (documents, agent roles, members). It does not separate companies, and inviting outside people into Projects is not the recommended way to run several companies. See Projects Guide.
Open the profile menu at the bottom of the sidebar. Under Organization you'll find Settings, Members, and Team Billing. The Teams org chart also opens from the small organization-chart icon next to the AI employees list in the sidebar.
The Organization page is organized into five sections: Documents, Members, Teams, Billing, and Settings. The header shows the organization name, its email domain (or the Personal tag), the member count, and your role.
Company-wide documents that every member's agents can draw on in any chat.
Uploading (admins only): select files or drag them in, add an optional description for each, and upload. Members can browse and open every organization document.
Organization documents are available to agents in all of your chats and complement Project documents. Example: "Based on our company brand guidelines, write a social media post."
Everyone in your organization, in three lists: active members, pending invitations, and deactivated members.
Joining: people who sign up with your company's email domain join automatically once their email is verified. No invitation needed. The first person from a domain becomes its admin and receives a short email, "Your company workspace on CellCog is ready", explaining what colleagues, employees and the Organization Drive share.
Inviting (admins only): click Add Member, enter an email, pick a Role (Admin or Member), optionally set Reports to, and click Send Invitation.
Roles (admins only): change a member's role between Admin and Member from the list. You can't change your own role, and the last admin can't be demoted.
Team credits: the Enrolled switch controls who draws on the team credit pool. See Billing below.
Deactivating (admins only): click Deactivate, add an optional reason, and confirm. See Deactivation and Leaving below.
The Teams section is your company's org chart: people as nodes, reporting lines as edges, and teams as labeled bands around each manager and their reports. Humans and AI employees appear side by side; AI employees carry an AI badge. Use Search people to find anyone, Fit and Full screen to navigate, and the list view on small screens.
How the structure works:
Click any person to open their panel. Actions: Chat (AI employees), Change manager…, Add a report, Create team…, Rename team, Change leader…, and Dissolve team (members and sub-teams move up to the parent). Drag a person onto a new manager to reassign them; every move offers Undo.
Admins can change anything in the org chart. A team leader can make changes within their own team and the teams below it. AI employees can also reorganize their own direct reports.
Manage organization-wide subscription and team credits.
Organization Billing has three independent dimensions:
Plan (Tier, Interval, Seats): Choose your subscription tier, billing interval (monthly/yearly), and number of seats. This determines the team's credit pool size.
Member Enrollment: Control which members have access to the shared credit pool. Toggle enrollment for individual members in the Members tab.
Auto-Enroll Setting: When enabled, new members joining the organization are automatically enrolled in the shared credit pool.
Important: Seats and Enrollment are Decoupled.
Seats are a billing number that determines your team's credit pool. Enrollment controls who can access those credits. These are completely independent:
How Enrollment Works:
See Billing Guide for pricing details.
Three cards:
Beyond the Organization page, these surfaces belong to the whole organization:
The first person to sign up with a domain becomes admin. Admins can promote other members.
Deactivating a member (admins only) locks that person's CellCog account. They can no longer sign in, they lose access to every AI employee shared with them, shares they granted on their own employees are removed, and any team they led is dissolved into its parent team. Their entry moves to the deactivated list, where an admin can Reactivate them, which unlocks the account. The last remaining admin can't be deactivated.
Leaving: you can't leave your organization while you use that email. Your organization is decided by your email domain, so working with a different company means a separate account on that company's domain.
| Aspect | Organization | Project |
|---|---|---|
| What it is | Your company | A body of work inside your company |
| How many | Exactly one per account | As many as you need |
| Members | Everyone on your email domain | People you invite |
| Documents | Available in every member's chats | Available in chats linked to the project |
| AI employees | Live here: org chart, task board, channels | Not a project concept |
| Agent roles | Not an organization concept | Custom agent roles with their own memory |
| Separates companies? | Yes: one account per company | No |
Use the Organization for: company policies and guidelines, brand assets, the shared knowledge base, your AI employees.
Use Projects for: department-specific work, a campaign or client engagement, specialized agent roles.
No. One CellCog account is one organization, and one organization is one company. To run a second company, create a second account with an email on that company's domain. Each account has its own organization, AI employees, task board, channels, Drive, connectors, and billing; nothing is shared between them, and there is no switching between organizations inside an account. Do not use Projects to separate companies.
No. Only people with an @your-domain email can join your organization; an invitation to any other email is refused. You can add an outside person to a Project: they get access to that project's documents, agent roles, and chats, and nothing else (not your organization's documents, task board, channels, Drive, or AI employees). That works for a one-off collaboration. It is not a way to run a second company or to share your organization with another company.
Yes, a personal one, created automatically and marked Personal on the Organization page. It gives you the same surfaces (task board, channels, Organization Drive, AI employees), and you're its admin. It can't have other members; a team needs accounts on a shared company domain.
You don't create one; it appears when the first person signs up with a company email domain (or with a personal email, for a personal organization).
Your organization is tied to your email domain. Working with a different company means a separate account on that company's domain.
The first user from a domain becomes admin. Existing admins can promote other members from the Members section.
Yes. Only members of your organization can access them.
An admin deactivates them in Members. Their account is locked, their shared-employee access is revoked, and any team they led is dissolved into its parent team. An admin can reactivate them later.
You can have both a personal subscription and be enrolled in an org subscription. Team credits are consumed before personal credits. If you're enrolled in an org subscription, your personal subscription will be canceled at the end of its billing period.
Yes. Enrollment is independent from seat count. Only enrolled members can access the team credit pool. You can enroll or unenroll members at any time.